Dignity Partnership(DP) has developed this Privacy Statement to explain how we may collect, retain, process, share and transfer your Personal Data when you visit our Sites and/or use our Services e.g. workshops/or via email and/or phone consultation.
This Privacy Statement applies to your Personal Data when you visit Sites or use Services and does not apply to online websites or services that we do not own or control. Where we ask you to provide us with any information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement, and in line with the General Data Protection Regulation (GDPR) 2018.
Please contact us if you have questions about our privacy practices that are not addressed in this Privacy Statement.
2. What Personal Data Do We Collect?
We collect Personal Data about you when you visit our Website or use our Services, including the following:
- Personal data that you choose to provide us to obtain our Services and/or receive information and support.– If you submit query via the DP website contact form you would be requested to provide your name, your email address and your comments or type of query you have. The information is required to understand and assess your query and to provide an accurate response with best information available to you. Any personal information that you attach or submit in the comments box is not mandatory but by doing so you are providing your consent for our operational team process it that includes complete surveys or feedback.
- Other information we collect related to your use of our Website or Services – We may collect additional information from or about you when you communicate with us, contact our office by phone, contact our office by email or respond to a survey. The additional information might be questioned to better understand and assess your query and to provide you with a best response and information available. Any personal information that you disclose by phone and/or attach and/ or submit in the email is not mandatory but by doing so you are providing your consent for our operational team to review and process your query.
For more detailed information about what type of data we might collect from you depending on our operational activity or service you obtain for us please see Types of Personal Data Collected by DP.
3. Why Do We Retain Personal Data?
We retain Personal Data in an identifiable format for the least amount of time necessary to fulfil our operational purposes.
We may retain Personal Data for longer periods than required by law if it is in our legitimate business interests and not prohibited by law.
4. How Do We Process Personal Data?
We may process your Personal Data for a variety of reasons that are justified under data protection laws in Ireland and in the European Union.
- To send to you updates about DP Services and Social Policy developments. We may also Process your Personal Data to tailor the content to better match your interests.
- To respond to your requests, for example to contact you about a question you submitted.
- We may use your Personal Data and other information collected in accordance with this Privacy Statement to provide targeted information in the form of the email updates and newsletter.
You can withdraw your consent at any time.
5. Do We Share Personal Data?
We may share your Personal Data or other information about you with others in a variety of ways as described in this section of the Privacy Statement. Here are the potential third parties we might share information with and reasons.
||Where we engage with a private organisation on your behalf, for example,
with a service provider.
||Where we refer you to a public body or assist you in accessing the services
of a public body, for example, the Workplace Relations Commission.
||Where we refer you to a voluntary organisation or assist you in accessing
the services of a voluntary organisation, for example, the Free Legal Advice Centres (FLAC).
|NGOs (Non-governmental Organisations)
||Where we refer you to other NGOs or assist you in accessing the services
of other NGOs, for example, the Irish Refugee Council; Immigrant
Council of Ireland; Crosscare; Focus Ireland and
|Government departments /agencies
||Where we engage with a government agency or department on your behalf,
for example, with a Department of Justice and/or Department
of the Social Protection and/or An Garda Síochána
|Any legal successors to the DP
||Where the DP transfers its business to another organization or merges with
||In conducting statistical and case analysis for the purposes of reporting,
training and social policy. In the investigation of a complaint in
accordance with our complaints procedures
In order to provide quality or case reviews
|ICT providers (for e.g. International Network Systems Limited (INS)
||Where ICT services such as hardware, software, network facilities,
case management systems, telephone systems or similar are provided
by or maintained by a third party.
|Other companies/ individuals
||Where business supports or programmes like internship, mentoring are provided.
||Where we are successful funding applicants we are obliged to share statistical data and reports with our funders. No personal data that identifies the person is shared, only anonymous data.
For more information regards what exact data is collected and shared for funding reporting purposes please see Types of Personal Data collected by DP
|Law of courts/ Tribunals/ Workplace Relations Commission
||Where we engage with courts and/or Workplace Relations Commission
(WRC) on your behalf as your representative and advocate
If you are a job applicant/ volunteer/ Mentor to DP we might also share the information with the following:
||Where we use a third party to assist in recruitment competitions.
|Interview panel members
||Where we interview you and a member of the panel is from an organisation
external to DiP.
|External organisations nominated by you
||Where you provide referees for the CIS to contact in relation to
|HR support companies or other advisers
||Where we require advice or support in relation to an aspect of
your application or the recruitment process.
||Where we engage with an insurance company in relation to an
aspect of your application.
We also might share information with other third parties not outlined in this list if it is required by law, including:
- if we need to do so to comply with a law, legal process or regulations;
- to law enforcement authorities or other government officials, or other third parties pursuant to a subpoena, a court order or other legal process or requirement applicable to DP
- if we believe, in our sole discretion, that the disclosure of Personal Data is necessary or appropriate to prevent physical harm or in connection with an investigation
- to protect the vital interests of a person.
- to protect our property, Services and legal rights.
- to support our audit, compliance, and governance functions.
With your consent: We also will share your Personal Data and other information with your consent to other third-parties.
In addition, DP may provide aggregated statistical data to third-parties, including our funders and members of the public, about how, we deliver our services. when, and why Users visit our Centre and use our Services. This data will not personally identify you or provide information about your use of our Services. We do not share your Personal Data with third parties for their marketing purposes without your consent.
6 .What Privacy Choices Are Available To You?
You have choices when it comes to the privacy practices and communications described in this Privacy Statement. Many of your choices may be explained at the time you visit our website or use our Service.
Choices Relating to the Personal Data We Collect
- You may decline to provide Personal Data when it is requested by DP, but certain Services or all of the Services may be unavailable to you.
- Choices Relating to Communication
- DP Updates and Newsletter: We may send you DP Updates and Newsletter about our Website, Services and Social Policy updates through various communication channels, for example, email, text and messaging applications. You may opt out of these communications we send by following the instructions in the communications you receive.
- Informational and Other: We will send communications to you that are required or necessary to send to Users of our Services, notifications that contain important information and other communications that you request from us. You may not opt out of receiving these communications.
7. What Are Your Rights?
Data protection regulations give you clear rights over how your data is used by us. You can find out more detail about your rights by visiting the Information Commissioner’s Office website’s section on individual rights.
You also have the right to report concerns or complain about our handling of your data to the Information Commissioner’s Office. Details of how to do this can be found on its website.
You may also send your request via email to firstname.lastname@example.org .
You may lodge a complaint with your supervisory authority with respect to our processing of your personal data. The supervisory authority in Ireland is the Data Protection Commissioner. The website is www.dataprotection.ie.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, you can request for it.
8. How Do We Protect Your Personal Data?
We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorised access, disclosure, and alteration.
The security measures include firewalls, data encryption, physical access controls to our centre, and information access authorisation controls. While we are dedicated to securing our systems and Services, you are responsible for verifying that the Personal Data we maintain about you is accurate and current.
We are not responsible for protecting any Personal Data that we share with a third-party that you have authorised.
9. What Else Should You Know?
Changes to this Privacy Statement.
We may revise this Privacy Statement from time to time to reflect changes to our Website and Services, or applicable laws.
The revised Privacy Statement will be effective as of the published effective date.
10. Contact Us
You may contact us if you have general questions or concerns about this Privacy Statement and supplemental notices or the way in which we handle your Personal Data.
We want to make sure your questions go to the right place:
You may send us written request via post to the following address:
Dignity Partnership, 36 Castleway, Kilminchy, Portlaoise, Co. Laois R32A4P1
You may also send your request via email to: email@example.com
If you are not satisfied by the way in which we address your concerns, you have the right to lodge a complaint with the Supervisory Authority for data protection. The supervisory authority in Ireland is the Data Protection Commissioner. The website is www.dataprotection.ie.
- DP means Dignity Partnership. In this Privacy Statement, DP is sometimes referred to as “we,” “us,” or “our,” depending on the context.Personal Data means information that can be associated with an identified or directly or indirectly identifiable natural person. “Personal Data” can include, but is not limited to, name, postal address (including billing and shipping addresses), telephone number, email address, date of birth, and government-issued credentials (e.g., driver’s license number, national ID, passport number).
- Process means any method or way that we handle Personal Data or sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, and consultation, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data.
- Services means any services that DP provides to its users such as: workshops, training, mentoring supports,
- Representations before Workplace Relations Commission (WRC) and/or An Garda Síochána and/or other government agencies.
- Site(s) means the DP website, official social media platforms, or other online properties through which DP offers the Services and/or communicates with its service users.
- User means an individual who uses the Services or accesses the our Site and has established a relationship with DP.